Frequently Asked Questions
Every treatment can be tailored around your individual needs. The style of treatment you select indicates the approach your therapist will take. Our three most popular treatments are: Holistic Massage (softer, slower, more relaxing, includes aromatherapy), Deep Tissue Massage (targets deep layers of muscle to release tension) and Sports Massage (targeted for injury and chronic conditions, a little more active than deep tissue).
You can book a discounted treatment on presentation of your student / NHS card. Ask about our block booking offers, such as 'buy 5, get 1 free' — or check our social media and the 'Special Offers' section of our online booking for current promotions.
No. We only offer professional massage and therapy treatments for healing and relaxation. Our therapists have spent years training and refining their practice — please don't ask for anything else.
Our therapists hold a wide variety of qualifications, so if you have suitable cover for massage, osteopathy or acupuncture, the chances are we can match you with a therapist so you can claim. Let us know before booking, and forward your insurer's details so we can match you with a therapist at the right level of qualification.
Not necessarily — with an experienced therapist, the goal is never to hurt you. Discomfort is usually linked to firm pressure, and your therapist will check in with you throughout. If you haven't had a deep tissue massage in over a year, the first session can feel a little more intense as tension is released — icing the area afterwards can help. If you're concerned, a Holistic Massage with light–medium pressure is a great place to start.
For a sports massage or osteopathy appointment, wear sensible underwear or gym clothes so your therapist can assess your posture. For most massages, you'll undress to your underwear and be covered with a large blanket throughout. For a Thai massage or facial, soft, comfy clothes are perfect — nothing needs to come off.
What We Can Do For You
A wide range of ailments, one experienced team
Muscular tension, muscle knots and spasm, scar tissue, skeletal alignment, fatigue, swelling, stress, anxiety, IBS, PMS, sciatica, pregnancy-related problems, chronic and acute injury, postural problems, migraines, low immunity and more — we aim to offer services for all of your wellbeing needs, and we continually grow and develop our practice.
Quality is our foremost interest — we regularly send mystery shoppers in for treatments, and if you're ever not 110% happy with your visit, we'll match you with another therapist to make it right.
Still have a question?
Call us on 02380 639747 and our reception team will help you find exactly what you need.
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